Head of Investment Operations Australia

Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

The Head of Investment Operations leads and inspires Team Leads across Investment Operations, supporting Portfolio Management Teams to ensure seamless end-to-end operations. This role provides strategic direction and oversight, focusing on operational excellence, risk mitigation, and regulatory compliance. It requires extensive experience in global financial services and asset management—especially fixed income—and a deep understanding of operational and portfolio management functions. The Head fosters a collaborative, high-performing culture and serves as the main contact for senior stakeholders regionally and globally.

• Lead, coach, and develop a group of Team Leads, ensuring effective management and coverage across all operational areas.
• Set the strategic direction for the department, aligning operational objectives with organizational goals.
• Oversee the performance and development of teams covering Trade Operations, Asset Servicing, Investment Accounting (Reconciliations), Treasury Operations, Pricing & Valuations, Alternative Investment Operations.
• Ensure operational excellence, risk mitigation, and regulatory compliance across all teams.
• Drive process improvements, innovation, and best practice sharing across the department.
• Collaborate with senior leadership, portfolio management, technology, compliance, legal, and risk teams to develop and implement robust procedures and protocols.
• Lead and support major operational projects, including the design, testing, and implementation of new processes and system enhancements.
• Represent the Operations department in audits, regulatory reviews, and senior management forums.
• Maintain strong relationships with internal and external stakeholders, acting as a key point of escalation for complex operational issues.
• Develop and maintain operational policies and procedures, ensuring best practice and continuous improvement.
• Perform additional duties as assigned.

What to expect when you join our firm

• Hybrid working and reasonable accommodations
• Paid volunteer time to step away from your desk and into the community
• Support to grow through professional development courses, tuition/qualification reimbursement and more
• Maternal/paternal leave benefits
• Complimentary subscription to Headspace – the mindfulness app
• Corporate membership to ClassPass and other health and well-being benefits
• All employee events including networking opportunities and social activities

Must have skills

• Departmental Leadership: Proven experience leading a large, multi-disciplinary team within a global financial services or asset management environment. Ability to inspire, motivate, and develop others, fostering a collaborative and high-performing department culture.
• Strategic Vision: Demonstrated ability to set and execute strategic objectives, drive change, and deliver results.
• Broad Investment Operations Expertise: Significant experience across middle office processes, including but not limited to end-to-end trade lifecycle (trade capture, confirmation, settlement), collateral management, corporate actions, reconciliation, performance, and cash oversight (FX oversight, cash ladders and overdraft monitoring)
• Deep investment product knowledge:  Strong understanding of financial instruments across equities, fixed income, derivatives, FX and alternatives including knowledge of various product offerings
• Operational Control: Strong understanding of operational risk, control frameworks, and regulatory requirements.
• Process Improvement: Demonstrated ability to identify and implement process enhancements to drive efficiency and mitigate risk.
• Stakeholder Management: Exceptional relationship-building skills with the ability to work effectively across departments and with senior internal and external partners.
• Educational Background: Bachelor’s degree or equivalent work experience in a relevant field.
• Communication Skills: Excellent written and verbal communication skills, enabling clear and effective interactions with stakeholders at all levels

Nice to have skills

• Team-Oriented and Client-Focused: A strong sense of teamwork and a consistent focus on meeting client needs, ensuring exceptional service and satisfaction.
• Relationship Building: Ability to build effective relationships across all levels of the business, promoting trust and collaboration.
• Approachable and Open-Minded: Known for being approachable and open-minded, creating an inclusive and supportive work environment.

Supervisory responsibilities

• Yes – direct management of Team Leads for various Investment Operations’ teams

Potential for growth

• Mentoring
• Leadership development programs
• Regular training
• Career development services
• Continuing education courses

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.

At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com.

Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. 

Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here.

Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position.

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.