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Business Resilience Senior Manager

City:  London
Division:  Operations

 

Why work for us?

 

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together. 

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

 

Our Values are key to driving our success, and are at the heart of everything we do:

 

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

 

If our mission, values, and purpose align with your own, we would love to hear from you!

 

Your opportunity

 

Remaining resilient in the face of operational events is critical for Janus Henderson Group plc (“JHG”) to meet its commitments to put clients first and deliver excellent service. Continuity and resilience capabilities and strategies must be in place ad rehearsed to enable continued delivery of the services that matter the most in the event of operational disruption. In this role you will be the Senior Manager responsible for running the Business Resilience Team day-to-day, reporting into the Global Head of TPA Governance & Business Resilience. You will work in partnership with the Global Head of TPA Governance & Business Resilience, taking a key role in supporting the ongoing evolution of the Business Resilience Framework to meet current priorities and ensure that, where possible, our staff, clients and other stakeholders are protected from disruption.

 

You will:

  • Maintain, manage and support the development of the Janus Henderson Group (“JHG”) Operational Resilience framework (including frameworks and processes supporting JHG Crisis Management, Business Continuity and Disaster Recovery).
  • Build and maintain effective partnerships with key stakeholders across Technology, Operations, Legal, Compliance, Risk and Investments supporting the ongoing resilience of our business.
  • Build and maintain a strong knowledge and understanding of the JHG technology infrastructure.
  • In partnership with the Business Resilience team, maintain knowledge of relevant global regulatory requirements and in partnership with business colleagues, Risk and Compliance maintain and/or support implementation of appropriate policies, systems, processes and controls to enable the firm to demonstrate compliance.
  • Maintain connectivity with industry peers and awareness of industry developments providing internal ‘thought leadership’ on relevant issues.
  • In conjunction with the team leader manage the global Business Resilience programme including, including but not limited to:
    • Chairing and coordinating the Business Resilience Forum (“BRF”);
    • Develop and maintain appropriate governance and reporting structures.
    • Supporting appropriate rehearsal of Crisis Management plans and capabilities.
    • Evolving and overseeing delivery of appropriate operational resilience training for the Crisis Management Team, Resource Pillar owners, Critical/Important services owners and for employees more broadly
    • Coordinating Business Continuity planning and testing, including supporting business stakeholders with business impact assessments and related continuity planning, to ensure plans are current and well understood; and
    • Supporting the Business Resilience team in creating reporting to relevant business committees/Boards and fund Boards
  • Support client interactions as required e.g., client due diligence requests / meetings
  • Provide input to broader incident management related matters, i.e. those matters that require response to an event or incident that would not require invocation of Disaster Recovery, but which have business continuity implications
  • Carry out additional duties as assigned.

 

What to expect when you join our firm

 

  • Hybrid working and reasonable accommodations
  • Generous Holiday policies
  • Excellent Health and Wellbeing benefits including corporate membership to ClassPass
  • Paid volunteer time to step away from your desk and into the community
  • Support to grow through professional development courses, tuition/qualification reimbursement and more
  • Maternal/paternal leave benefits and family services
  • Complimentary subscription to Headspace – the mindfulness app
  • All employee events including networking opportunities and social activities
  • Lunch allowance for use within our subsidized onsite canteen

 

Must have skills

 

  • Educated to degree level or holding a relevant professional qualification
  • Excellent relationship building and influencing skills
  • Excellent written and verbal communication skills
  • Proactive, self-motivated team player
  • People management experience
  • Track record of managing through material operating disruptions
  • Understanding of Information Technology to an extent that is sufficient to be able to engage effectively with IT experts in relation to Business Continuity matters and be able to have a well-informed opinion of IT proposals
  • Financial services Operational Resilience experience, ideally in the Asset Management sector
  • Delivery focused, detail oriented, structured and organised approach with the ability to multi-task with the ability to work well in a deadline driven environment
  • Adaptable with ability to propose change and take on new challenges
  • Proficiency in Outlook, Excel, Word, PowerPoint

 

Nice to have skills

 

  • Good understanding of Recovery & Resolution Plans (RRP), Business Continuity Plans (BCPs), IT Continuity and Audit methodology concepts
  • Good understanding of risk management methodologies and techniques preferred
  • Good understanding of regulatory requirements on Operational Resilience (e.g., European DORA, FCA’s Important Business Services on resilience and risk)

 

Supervisory responsibilities

 

  • No

 

Potential for growth

 

  • Mentoring
  • Leadership development programs
  • Regular training
  • Career development services
  • Continuing education courses

 

You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role

 

At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request, we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com.

#LI-GL1 #LI-HYBRID 

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

 

All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.

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