Concierge

Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together. 

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

• Serves as first point of contact for all individuals entering the lobby of Janus Henderson’s Denver office
• Uses guest registration software to notify all stakeholders of guest arrival
• Monitors lobby and conference center and reports any improprieties or incidents to Physical Security Team
• Assists in accurately tracking all metrics related to position
• Answers incoming phone calls and direct them to appropriate personnel
• Provides administrative support and duties as required for clients and guests
• Greets conference center visitors and directs them to appropriately scheduled rooms
• Coordinates daily conference room schedules using in-house reservation system and provides updates to physical security as required
• Maintains clean and orderly appearance of the Conference Center including preparing conference rooms for daily meetings and presentations, stocking refreshment area, cleaning dishware and ordering supplies as needed
• Directs food caterers to appropriate conference rooms and/or food preparation areas
• Assists with mailroom duties including posting mail, inserting, mail runs, and interoffice shipments.
• Carries out additional duties as assigned  

What to expect when you join our firm

• Generous Holiday policies
• Paid volunteer time to step away from your desk and into the community
• Support to grow through professional development courses, tuition/qualification reimbursement and more
• Maternal/paternal leave benefits and family services
• Complimentary subscription to Headspace – the mindfulness app
• Corporate membership to ClassPass and other health and well-being benefits
• Unique employee events and programs including a 14er challenge
• Complimentary beverages, snacks and all employee Happy Hours

Must have skills

• Professional appearance and attire required
• Strong customer service acumen
• Timely, punctual, and dependable attendance is essential
• Ability to communicate in a clear, professional manner in person, in writing and via telephone
• Comfortable engaging with individuals (including executive leadership) in a corporate environment
• Ability to handle high volume of walk-in traffic and incoming calls related to the Lobby Desk
• Intermediate knowledge of Microsoft Office such as Word, Excel, and Outlook
• High School diploma or GED required

Nice to have skills

• Relevant experience as concierge or receptionist in a professional work environment with high client facing interaction preferred
• Desire to cross train in other office services areas

Supervisory responsibilities

• No

Potential for growth

• Mentoring
• Leadership development programs
• Regular training
• Career development services
• Continuing education courses

Compensation information

The base salary range for this position is $50,000-$55,000. This range is estimated for this role. Actual pay may be different. This position will be open through June 15, 2026.

Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed.

At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request, we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com.

Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. 

Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here.

Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position.

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.