Associate Director, Digital Delivery

Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together. 

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

• Manage and maintain content across multiple janushenderson.com websites using our CMS platform (WordPress).
• Ensuring expert delivery and deployment of changes to our portfolio of websites, while taking ownership and responsibility for maintaining brand standards, CMS policies, templates and regulatory approvals.
• Working with our UX team on page design to ensure content is delivered using digital best practice, from accessibility through to SEO optimization
• Keep the team informed on progress of tasks through Jira and proactively manage your own daily schedule.
• Support strategic updates as assigned by digital team members, gaining approval and acceptance ahead of publishing of pages to the production environment.
• Actively seek to identify and recommend tactical and strategic online initiatives to improve site conversion, customer experience and cross-promotion of content.
• Partner with technology to troubleshoot any issues with the CMS and look for opportunities to improve functionality.
• With a focus on site performance and improving the customer journeys, you will use analytics and your digital expertise to enhance the user experience of our global websites.
• Carry out additional duties as assigned.  

What to expect when you join our firm

• Hybrid working and reasonable accommodations
• Generous Holiday policies
• Excellent Health and Wellbeing benefits including corporate membership to Wellhub
• Paid volunteer time to step away from your desk and into the community
• Support to grow through professional development courses, tuition/qualification reimbursement and more
• Maternal/paternal leave benefits and family services
• Unique employee events and programs including a 14er challenge
• Complimentary beverages, snacks and all employee Happy Hours

Supervisory responsibilities

• No

Technical skills and qualifications

• 2-5 years of experience in a similar role
• CMS experience essential, ideally WordPress in an enterprise environment
• Advanced HTML, CSS knowledge
• Knowledge of search engine optimization and web usability standard methodologies
• Using workflow tools like Jira
• CRM tool experience such as Pardot would be helpful but not crucial
• Proficient in using Google Analytics
• Bachelor’s degree or equivalent preferred
• Prior experience in financial services is desired but not essential

Must have skills

In addition to putting clients first, acting like an owner, and succeeding as a team, the competencies for this role include:

• You are adept at working within WordPress to publish the content projects you have managed, with an eye on quality while ensuring excellent user experience.
• You understand the importance of navigable and searchable content within the greater design of a website’s framework.
• You have a keen interest in the online environment, a good understanding digital customer journeys, you advocate for following standard methodology and keep abreast of evolving technology trends.
• A self-starter, with first class attention to detail, a creative eye, and excellent accuracy.
• Strong communication skills to ensure the successful delivery of projects, dealing with internal partners within a global organization.
• Adaptable approach with drive to deliver, speedy, first class service.
• Demonstration of strong customer orientation with ability to understand and deliver to stakeholder requirements.
• Highly organized and able to handle simultaneous projects to a high quality and to pre-agreed schedules.
• Understanding of the power of clear communications early in a project and is an active participant at the table when it comes to planning and prioritization.
• Makes suggestions on how to improve processes and pushes for best practice implementation.
• You have experience in encouraging relationships and collaborating with a variety of teams to get the job done.
• Ability to take ideas from concept to execution with minimal coaching.
• Excellent attention to detail and accuracy.
• Ability to innovate and systematically improve processes through automation.
• Great teammate with excellent relationship management skills.
• Can clearly articulate technical information to a non-technical person.
• Excellent problem-solving skills.

Potential for growth

• Mentoring
• Leadership development programs
• Regular training
• Career development services
• Continuing education courses

Compensation information

The base salary range for this position is $95,000 - $105,000. This range is estimated for this role. Actual pay may be different. This position will be open through October 2026.

Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed.

At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request, we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com.

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Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. 

Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here.

Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position.

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.