Director, Client Coverage Group
Why work for us?
A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!
Your opportunity
You will be responsible for all aspects of relationship management and sales coverage of Private Banks, Trust companies, and some RIA’s and Single-Family Offices throughout the Northeast. This role has a heavy emphasis on Private Banks.
You will:
- Have ownership of various tasks and will be held accountable for completion of said tasks in a timely manner.
- Be responsible for the administrative support and expansion of investment offerings and Knowledge as well as shared content on platform of assigned clients and the overall relationship of Tier 3 accounts.
- Liaise with National Account teammates on various client requests that require collaboration with various internal teams. These internal teams may include but are not limited to Sales, Marketing, Events, Legal, ETP Team, Analyst Relations, Offshore, GFI, Retirement, Operations.
- Actively work with clients to uncover areas of opportunity to further expand the JHI product offerings and content currently on platform.
- Assist in providing content and data to teammates on tasks which include but not limited to Seismic postings, SalesForce reports, RFP submissions, CAP filings, Quarterly Team Newsletter, Quarterly Sales Leadership update
- Respond to basic client inquiries and requests.
- Produce SalesForce and Progress report entries for client engagement and new opportunities
- Carry out other duties as assigned
What to expect when you join our firm
- Hybrid working and reasonable accommodations
- Generous Holiday policies
- Paid volunteer time to step away from your desk and into the community
- Support to grow through professional development courses, tuition/qualification reimbursement and more
- Maternal/paternal leave benefits and family services
- Complimentary subscription to Headspace – the mindfulness app
- Corporate membership to ClassPass and other health and well-being benefits
- Unique employee events and programs including a 14er challenge
- Complimentary beverages, snacks and all employee Happy Hours
Must have skills
- Minimum 5-10 years account management experience in the mutual fund/financial services industry required
- Bachelor’s Degree or equivalent required
- Series 7, and 63 licenses required
In addition to putting clients first, acting like an owner, and succeeding as a team, the competencies for this role include:
- Strong interpersonal skills for developing strategic business relationships and influencing the decisions of others
- Strong public speaking and presentation skills including creation of effective client presentation materials
- Working knowledge of the company, including history, investment resources/team/style/process, product offerings, and defined contribution
- Knowledge of financial services industry and investment products in general, including stocks, bonds, funds, annuities, 401K plans, pension plans
- Strong organizational skills with the ability to manage multiple tasks simultaneously with strong attention to detail and accuracy
- Ability to work independently, be self-motivated, display leadership skill and team player
- Intermediate computer skills including MS Word, Excel, PowerPoint
- Strong verbal and written communication skills
- Strong negotiation skills
Ongoing competence in the role to be assessed, in line with applicable regulatory requirements, by:
- Annual performance appraisal
- Completion of all assigned compliance training
Compliance requirements
At a minimum the role will require you to:
- Place the interest of Janus Henderson’s Clients first, act in accordance with TCF (Treating Customers Fairly) principles
- Understand and follow laws and regulations applicable for your role, seeking the help of your supervising manager or Compliance if additional guidance is required
- Understand and abide by all Janus Henderson policies applicable to your role, and seek support/guidance of the policy owner guidance when required
- You are ultimately accountable for your actions and responsible for seeking further information on any or all the above as necessary.
Supervisory responsibilities
- No
Potential for growth
- Mentoring
- Leadership development programs
- Regular training
- Career development services
- Continuing education courses
Compensation information
The base salary range for this position is $120,000-$130,000. This range is estimated for this role. This position is currently eligible for variable compensation that includes monthly comissions, quarterly bonus, and annual bonus. Actual pay may be different. This role will remain open through the end of October 2025.
#LI-SW1
You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role.
At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request, we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com.
Annual Bonus Opportunity: Position is eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance.
Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here.
Janus Henderson Investors is an equal opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).
You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position.
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
Nearest Major Market: Albany